SP
Salona P
1 reviews | Active since Aug 2013
17 Nov 2023, 17:31
Horrible service
Disgusting service, not only did I have to deal with an *********** driver, I was spoken to rudely by their service consultant when I enquired why my delivery had not occurred. I have still not received my parcel!
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Replies (1)
Ram Hand To Hand Couriers's replyOfficial
20 Nov 2023, 13:48Good day Salona,
Thank you for reaching out to Ram Hand to Hand Couriers. I would like to personally apologize for the inconvenience and the unacceptable manner in which your parcel query was handled we have looked into this matter and can assure you that we will deal with both the couriers and the consultant you have communicated with. The most important thing was to get you the order delivered successfully and we are glad that was resolved.
Rethabile,
Thank you for reaching out to Ram Hand to Hand Couriers. I would like to personally apologize for the inconvenience and the unacceptable manner in which your parcel query was handled we have looked into this matter and can assure you that we will deal with both the couriers and the consultant you have communicated with. The most important thing was to get you the order delivered successfully and we are glad that was resolved.
Rethabile,
Ram Hand To Hand Couriers's reply20 Nov 2023, 13:48
Official
Good day Salona,
Thank you for reaching out to Ram Hand to Hand Couriers. I would like to personally apologize for the inconvenience and the unacceptable manner in which your parcel query was handled we have looked into this matter and can assure you that we will deal with both the couriers and the consultant you have communicated with. The most important thing was to get you the order delivered successfully and we are glad that was resolved.
Rethabile,
Thank you for reaching out to Ram Hand to Hand Couriers. I would like to personally apologize for the inconvenience and the unacceptable manner in which your parcel query was handled we have looked into this matter and can assure you that we will deal with both the couriers and the consultant you have communicated with. The most important thing was to get you the order delivered successfully and we are glad that was resolved.
Rethabile,