1 reviews | Active since Mar 2019
HORRIBLE RAM CUSTOMER RELATIONS!!!!!!
Re: Damage to property inflicted by RAM vehicle Ford Ranger reg: DG 53 TV GP
I lodged this complain exactly 10 days ago and is yet to receive feedback on my matter, is it because I reside in the less fortunate Mitchell's Plain area?
Your customer relations and turnaround times is ABSOLUTELY POOR!!!!!!! I want feedback by 24 Sep 2021 as where in the investigation process my complaint is. It's completely unacceptable for myself as a complainant to beg you for feedback.
I will definitely escalate the matter should I not get satisfactory feedback in stipulated time. I have provided your company with video footage of the incident but yet use are still investigating, do use now first have to get in a video footage specialist to look at the footage?
Your company lacks empathy and urgency regarding complaints lodged by people of color.
DISGRUNTLED COMPLAINANT!!!!!!
POOR POOR RAM CUSTOMER RELATIONS!!!!!!
This matter has been escalated to our legal department. They should revert to you at the soonest possible time once they have feedback.
Apologies for the delayed response to your inquiry.
Kind regards.
This matter has been escalated to our legal department. They should revert to you at the soonest possible time once they have feedback.
Apologies for the delayed response to your inquiry.
Kind regards.