SB
Sisipho B

1 reviews | Active since Dec 2024

10 Dec 2024, 11:36

Horrible customer seervice

Horrible customer service, no one is picking up the customer support call. WhatsApp isn't helpful as well.

0
Replies (4)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply10 Dec 2024, 11:58
Official
Good day Sisipho 

Thank you for contacting Ram couriers 

Unfortunately we experiencing high call and WhatsApp volumes hence the you not getting through to our Centre 

Please provide your waybill number for further assistance 

Thank you 
SB
Sisipho B's update10 Dec 2024, 12:01
Reviewer Update
AAAB***
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply10 Dec 2024, 12:25
Official
We will sort and arrange delivery for you as soon as possible 
SB
Sisipho B's update10 Dec 2024, 12:29
Reviewer Update
Can the parcel be delivered between 08:00 - 16:00?