1 reviews | Active since May 2016

13 Jun 2022, 17:04

Hopeless

Hopeless! I've been home for two full days, waiting. At first they said they couldn't find my address, despite Mr D drivers regularly finding it with ease. They tried to phone me, despite my clearly telling them I had a data-only SIM and couldn't receive normal calls. They claim my intercom wasn't working, but I checked and it was. So, they've been at the gate of my complex but seem not to have a Plan B. They e-mail me and I email back, and so forth, but no progress. In desperation I told the man at the depot to have his driver phone him when outside my place. He could then email me and I would be at the gate in seconds. This did not happen. The driver came and went. They said they'll try tomorrow. But what's the point? For an international courier company, they are pretty useless. RAIN, change your courier company!

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Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply13 Jun 2022, 17:18
Official
Good day 

Can you please assist me with a tracking number ?