SN
Sheshile N

1 reviews | Active since May 2021

06 May 2021, 18:14

High

Pathetic service.PLEASE DO NOT USE THEM. I have been waiting for my parcel from Monday. The driver called me on Tuesday saying he is on his way again today he called to prepare my ID And proof of residence he is on his way. He has not pitched up and he is no longer picking up my call. I needed the parcel today but Ram has disappointed me, if I had checked the terrible reviews about this company I would have never opted to use them. I will take this to Twitter up until they change the way they work.

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Replies (4)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply07 May 2021, 10:28
Official
Hi Sheshile.
We sincerely do apologise for the inconvenience caused in the delayed delivery of your parcel.

As a private reply, please provide to us the tracking number for your parcel so that we can be able to assist to get the parcel delivered to you at the soonest possible time.

Kind regards.
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply07 May 2021, 15:43
Official
The query has been resolved and parcel has been handed to the delivery hub to prepare for the delivery.

You should be contacted for a delivery arrangement at the soonest possible time.
SN
Sheshile N's update07 May 2021, 15:53
Reviewer Update
Can i ask when are they planning delivery. I have been waiting for them at home for the past two days.
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply10 May 2021, 09:03
Official
Please note that the parcel is out to be delivered today in Illovo.