1 reviews | Active since Nov 2023
HelloPeter I would like to share a worst experience with RAM hand to hand courier company
HelloPeter I would like to share a worst experience with RAM hand to hand courier company. My waybill is UARS7C7RB. The driver who was assigned to deliver my parcel has been rude and arrogant. I was supposed to recieve my parcel on Tuesday and the delivery was unsuccessful and that there were no contact details, that is pure lies. Ram has been notifying me on whatsapp when the parcel leaves the Hub yet they don't have my numbers. And today the driver disrespectful told me that they don't cover my area of which it's not true. This means that this parcel has been out for delivery for 4 days. I have been trying to call their customer care line still no luck. And this is frustrating to me because he took parcel from the hub only to tell me that they don't cover my area. The question is why did he took it from the first place. I am very disappointed with the operational system of the company. The driver is unprofessional and he lacks work ethics. Thank you.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
We will arrange delivery and ensure you receive it timeously
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
We will arrange delivery and ensure you receive it timeously
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,