mS
machelt S
1 reviews | Active since Dec 2013
31 Jul 2024, 18:57
For two days now the same driver ( pholoana Dimpho)of RAM should come and collect incomplete parcel for Vodacom
For two days now the same driver ( pholoana Dimpho)of RAM should come and collect incomplete parcel for Vodacom. Reference nr: V2P***. When I phone they will still come but for 2 days now no driver did come and pick up my parcel
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Replies (1)
Ram Hand To Hand Couriers's replyOfficial
01 Aug 2024, 07:56Dear Machelt Snyman
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
We will ensure the parcel is collected today .
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
We will ensure the parcel is collected today .
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
Ram Hand To Hand Couriers's reply01 Aug 2024, 07:56
Official
Dear Machelt Snyman
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
We will ensure the parcel is collected today .
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
We will ensure the parcel is collected today .
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.