aM
amos M
1 reviews | Active since Feb 2016
04 Jul 2024, 18:31
fnb sim card delivery
Your service is extremely pathetic had stay at home for your guys to deliver apparently they called me around 09:31 from this cell number *** told me to come outside when I get outside the was no one and I called them back they said sorry they dialed my number mistakenly nw I call that number at 17H 00 again they say they logged of because they have many deliveries so does this means my delivery is not important and according to the the message I received it stated that my delivery will be made between 8am and 6 pm and il be charged unnecessary fees because of your lazy drivers.
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Replies (2)aM
amos M's updateReviewer Update
05 Jul 2024, 08:25received a message today stating that my order was cancelled but no 3rd attempt was made please get your staff in order because they not treating your customers fairly now i must incur unnecessary fees because of you inconvenience.
aM
amos M's update05 Jul 2024, 08:25
Reviewer Update
received a message today stating that my order was cancelled but no 3rd attempt was made please get your staff in order because they not treating your customers fairly now i must incur unnecessary fees because of you inconvenience.
Ram Hand To Hand Couriers's replyOfficial
05 Jul 2024, 08:41Dear Amos
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
We are currently trying to arrange delivery for you , we will contact you to make arrangements .
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
We are currently trying to arrange delivery for you , we will contact you to make arrangements .
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
Ram Hand To Hand Couriers's reply05 Jul 2024, 08:41
Official
Dear Amos
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
We are currently trying to arrange delivery for you , we will contact you to make arrangements .
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
We are currently trying to arrange delivery for you , we will contact you to make arrangements .
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.