BL
Bianca Lewis-Williams
1 reviews | Active since Mar 2021
11 Mar 2021, 09:51
Fantastic customer service!
I am so impressed with your driver Mr Mawethu Mazaleni. He went out of his way to deliver a parcel to me even though RAM was given the incorrect delivery address from the supplier which would have caused another 48 - 72 hours delay. Thank you for not making the solution a problem, you really made my day!!!
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Ram Hand To Hand Couriers's replyOfficial
11 Mar 2021, 11:21Hi Bianca.
We are happy to hear that you are pleased with the delivery of your parcel made to you today.
Thank you for taking the time to provide a review about the great service you have received in our delivery service provision.
The respective manager of the branch has been advised to commend the staff member as per policy.
Kind regards.
Ram Hand To Hand Couriers's reply11 Mar 2021, 11:21
Official
Hi Bianca.
We are happy to hear that you are pleased with the delivery of your parcel made to you today.
Thank you for taking the time to provide a review about the great service you have received in our delivery service provision.
The respective manager of the branch has been advised to commend the staff member as per policy.
Kind regards.