false claims to vodacom

<p>Hi i wish to express a concern regarding claims made to vodacom by one or more of your employees. During January of this year i was supposed to have recieved an upgrade via vodacom. The parcel was to be delivered by ram hand to hand couriers within five working days.. Needless to say after the first 5 working days passed i phoned vodacom. They informed me that on their system ram hand to hand couriers (the driver) reported that he could not get a hold of me after numerous attempts. He even tried phoning me on my cellphone........However, if i had recieved a phone call from anybody i would have had a missed call. The guards at the main gate also informed me that no one of ram hand to hand couriers ever cam to my military unit looking for me other wise the guards themselves would have phone me in the office.</p> <p> </p> <p>This is also not the first time that when i am suppose to get an upgrade from vodacom that the delivery is either completly not taking place or that accusations is made that i was phoned by the driver but he could not get a hold of me. This i find to be totally unprofessional and a misrepresentation of the principles of any postal or delivery service company.</p> <p> </p> <p>If possible i would like disciplinary steps to be taken against this driver that makes false claims by saying he tried contacting me. More so, because of this my father was not able to recieve his birthday present because of this................</p> <p> </p>