EW
Emmanuel W

1 reviews | Active since Aug 2015

21 Dec 2022, 09:49

FALSE CLAIMS, BAD ATTITUD FROM EMPLOYEES FROM RAM COURIERS

Basically RAM quote that I did on there website for Delivery of a parcel from Gauteng to Cape Town gave me a couple of option. Opt 1 - Pick up today before 17:00 and delivery on the 27th of Dec before 17:00 @ R 99.00, Opt 2 - Pick up today before 17:00 and delivery on the 23rd of Dec before 17:00 @ R 114.50, Opt 3 - Pick up today before 17:00 and delivery on the 22nd of Dec before 17:00 @ R 137.76

So i choose the Opt 3 as I required a next day delivery. Parcel never arrived. Called them this morning, they say parcel is out for delivery today. So I asked for a refund as the parcel was not delivered next day as per there quote .

Was told sorry no refund and that they dont count the day of collection. I received such attitude from the lady I spoke to .

I will def never ever use them again. I am sure that this is some kind of false advertising to get me to choose the high price option. So people. Dont believe everything you see on their website. Phone them first.

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Replies (1)
EW
Emmanuel W's update21 Dec 2022, 12:19
Reviewer Update
Excuses. It does not say that on you quote does it. The client is led to believe that
he/she will get it next day.

But no problem. I will never use you again. I suppose that is why you have a 2.2 out of 10 rating.

You except no responsibility for how bad your service is and your staff is terrible.
But I wish you the best off luck for the future.