LP
Lyle P
1 reviews | Active since Sept 2009
02 Dec 2022, 18:14
**** customer NonDelivery
Is it common practice for drivers to mark a delivery as NonDelivery then try to **** contact with a customer with a call that is then cut off after 1 second? I call the call centre and then I am put on hold for 4mins after which the call drops. This is absolutely pathetic service.
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Replies (1)
Ram Hand To Hand Couriers's replyOfficial
05 Dec 2022, 13:10Thank you for sharing your experience with us. We understand how critical we are in the role of supporting you and will most definitely be implementing solutions to ensure that this issue does not occur in future.
We appreciate your patience with us and I’m confident your next experience with us will be up to your expectations.
Kind regards.
We appreciate your patience with us and I’m confident your next experience with us will be up to your expectations.
Kind regards.
Ram Hand To Hand Couriers's reply05 Dec 2022, 13:10
Official
Thank you for sharing your experience with us. We understand how critical we are in the role of supporting you and will most definitely be implementing solutions to ensure that this issue does not occur in future.
We appreciate your patience with us and I’m confident your next experience with us will be up to your expectations.
Kind regards.
We appreciate your patience with us and I’m confident your next experience with us will be up to your expectations.
Kind regards.