KM
KGOPOTSO M
1 reviews | Active since Jul 2018
27 Jul 2024, 18:00
Failure to deliver parcel!
My parcel purchased from vodastore through Vodapay on the 18-July-2024 due to be delivered disappeared in thin air after receiving a message from Ram Hand to Hand courier’s (082…6726) acknowledging that they received my order details for LY5……..from VODACOM and needed to update my delivery address as the provided address appears to be incomplete, inaccurate or cannot be validated by google.
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Ram Hand To Hand Couriers's replyOfficial
01 Aug 2024, 07:49Dear KGOPOTSO Madike
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Parcel has been successfully delivered.
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Parcel has been successfully delivered.
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
Ram Hand To Hand Couriers's reply01 Aug 2024, 07:49
Official
Dear KGOPOTSO Madike
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Parcel has been successfully delivered.
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Parcel has been successfully delivered.
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.