SA
Susan A
1 reviews | Active since Feb 2024
06 Feb 2024, 18:06
Failed delivery but made no contact
I waited very long for my parcel, and on the day when I was expecting to receive my package as promised by a customer service agent, I received an email saying failed delivery. They could have just contacted me if they were struggling with directions. That is why we provide contact details, no?
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Ram Hand To Hand Couriers's replyOfficial
07 Feb 2024, 08:26Good day Susan,
Thank you for reaching out to Ram Hand to Hand Couriers. Please note we have sent the parcel out for delivery with our couriers again today. we have your address as a PO BOX address and we need to contact you once in Athlone so we can get clarity where you staying, we will make contact with you again today to make the delivery.
Thank you for reaching out to Ram Hand to Hand Couriers. Please note we have sent the parcel out for delivery with our couriers again today. we have your address as a PO BOX address and we need to contact you once in Athlone so we can get clarity where you staying, we will make contact with you again today to make the delivery.
Ram Hand To Hand Couriers's reply07 Feb 2024, 08:26
Official
Good day Susan,
Thank you for reaching out to Ram Hand to Hand Couriers. Please note we have sent the parcel out for delivery with our couriers again today. we have your address as a PO BOX address and we need to contact you once in Athlone so we can get clarity where you staying, we will make contact with you again today to make the delivery.
Thank you for reaching out to Ram Hand to Hand Couriers. Please note we have sent the parcel out for delivery with our couriers again today. we have your address as a PO BOX address and we need to contact you once in Athlone so we can get clarity where you staying, we will make contact with you again today to make the delivery.