Extremely Poor Service

Extremely poor service On Friday 6 March I received an sms to say the package will be delivered, at about 20:00 Friday evening after making arrangements to be available a message were received that it won’t be delivered. On Monday morning 9 March I received another sms to say it will be delivered, being frustrated already I decided to call the Cape Town call center. First consultant investigated and promised to call me back as she could not get hold of the driver but confirmed that the package will be delivered on Monday, after an hour and a half I decided to call again as it were already 16:30, after numerous attempts I got hold of another consultant, he promised me the driver will call me within a few minutes to sort out the delivery, obviously no one called me! No communication and my efforts contacting RAM did not make any difference, guess I will just have to wait and see if they deliver the package the third day?