TM
Tumi M

1 reviews | Active since Jan 2021

05 Aug 2021, 16:50

Extremely Poor Service

I have been getting SMS notifications from (02 August 2021) till today (05 August 2021) that my parcel is out on delivery. However when I track my parcel, its stated that delivery attempt unsuccessful. I am always at home, waiting for this parcel and never received any comms from RAM drivers but they have the audacity to return my parcel back to the Hub/Warehouse and claim that they could not get hold of me. What kind of a service is this?

Those parcels are not handouts, I actually paid for them. Please do follow the necessary protocols and lets all move on with out lives. I beg, please!!!!!

0
Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply06 Aug 2021, 15:17
Official
Good day Tumi.

We apologise for the inconvenience cause in this regard and the experience you had with the delivery attempt of your parcel.

Please provide to us the tracking number for your parcel so that we can have your parcel redelivered to you at the soonest possible time.

Kind regards.