MS
Mothusi S

1 reviews | Active since May 2022

17 May 2022, 21:36

Extremely bad service from the driver and consultant.

For the 2nd time receiving a very bad service from Ram drivers. I received a call from the driver to confirm my address which appears on their system and 11 in the morning I waited the whole day, around 4 in the afternoon I received a call from the driver again asking the very some thing. Just before 4 in the afternoon I received a call from Ram consultant. Up until now I didn't receive my parcel. You surely need to do something with your staff.

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Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply18 May 2022, 09:21
Official
Good morning Mothusi. 

We do apologize for the experience you've had with the delivery attempt of your parcel and personnel.

As per our telephonic communication. I have updated your delivery details with the estate name and unit number. 

I will confirm with our Pretoria team and revert with delivery confirmation. 

Thank you.