MJvv
Mark Janse van vuuren

1 reviews | Active since Sept 2011

26 Jan 2023, 11:13

Excellent as usual

Thank you Ram for the continued high services that I have received from you over the years. Lately I have been receiving numerous parcels from you. Your tracking app works well and your delivery times have been on time. Yesterday one of my parcels that another courier company was meant to deliver, let me not go into detail, I will just say WHAT A TOTAL DISASTER and I still have no idea when it will be delivered. I have also spoken to the supplier that used them they couriered two items, both delivery date being the 25th. Obviously yours was delivered on the day, as per your tracking, not unusual and as expected. HOWEVER even after speaking to the other companies agent I am not sure when delivery will take place and upon searching their reviews on hellopeter, I was shocked that the company that sent my parcels even use them. Please keep up the good work and please do not disappoint in the future. Thank You

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Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply31 Jan 2023, 11:59
Official
Good day Mark.

We appreciate you for taking the time to share your experience with us. Thank you very much for your kind words about the service you received over the years from us at  RAM HAND - TO - HAND COURIERS, it certainly warms our hearts to hear such amazing feedback!  Every bit of feedback like this does so much to help us further develop our products and services, we appreciate it!

We’re very grateful for clients such as yourself that recognize and commend the ongoing efforts that we at RAM Couriers take pride in. We hope to continue and deliver this excellent service to you for many more years to come. We are definitely looking forward to hearing from you again soon!

Kind regards, Trae.