AJ
Audrey J

1 reviews | Active since Sept 2019

21 Oct 2021, 10:19

Drivers who think we are their women whom we answer to

This doesn't even deserve a star at all,Worst service l could ever come across to be interviewed why l am not answering their 1missed call when l was outside waiting for them and they get to refuse to give me my parcel because l 1st have to answer why they called and they never reached me,wow these drivers should learn a thing or two from the takealot drivers seriously,didn't know a delivery who be so must of a hustle,will now be collecting straight from the shop.

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Replies (3)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply21 Oct 2021, 10:56
Official
Good day Audrey.

Apologies for the experience you had with the courier crew.

This behaviour is unacceptable, and will not be tolerated.

This matter will be addressed directly with the courier crew. They have been advised to re-attempt the delivery today still.

Kind regards.
AJ
Audrey J's update21 Oct 2021, 12:05
Reviewer Update
Just been called to be asked if l have gained manners to receive my parcel and when l asked if they are downstair,they telling that l should keep in mind that they are not my boyfriend yohhhhh these drivers(Adre)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply21 Oct 2021, 15:23
Official
Driver re-attempted delivery and still the parcel was not delivered to you.

The courier will finish delivering other parcels and re-attempt delivery to you tomorrow.

We will investigate the call in the interim and initiate disciplinary action where neccessary.