DM
Dikeledi M
1 reviews | Active since Aug 2012
30 Sept 2024, 16:47
Driver did not even come
Ram courier I was expecting delivery today the driver didn't call me, I received a call from call center to tell me the driver has left the areas. In our complex Greenpark there is a Concierge where delivery drivers leaves parcel clearly the driver did not come here. I am very disappointed in our service
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Replies (1)
Ram Hand To Hand Couriers's replyOfficial
01 Oct 2024, 16:34Dear Dikeledi Mathekga
We apologize for failing to meet our promised collection times and commitments. We understand the importance of reliable and timely collections as well as deliveries.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Please be advised this parcel will definitely be delivered tomorrow successfully .
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
We apologize for failing to meet our promised collection times and commitments. We understand the importance of reliable and timely collections as well as deliveries.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Please be advised this parcel will definitely be delivered tomorrow successfully .
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
Ram Hand To Hand Couriers's reply01 Oct 2024, 16:34
Official
Dear Dikeledi Mathekga
We apologize for failing to meet our promised collection times and commitments. We understand the importance of reliable and timely collections as well as deliveries.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Please be advised this parcel will definitely be delivered tomorrow successfully .
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
We apologize for failing to meet our promised collection times and commitments. We understand the importance of reliable and timely collections as well as deliveries.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Please be advised this parcel will definitely be delivered tomorrow successfully .
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.