NN
Niel N

1 reviews | Active since Sept 2015

16 Mar 2016, 23:58

Double Charge and a nightmare to track items

For some reason the waybill I received had a different waybill number than my invoice and confirmation email. The result... You get charged twice for the same delivery, and trying to track your parcell becomes impossible as no one knows where it is. Never again.

0
Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply17 Mar 2016, 09:50
Official
Hello nvanniekerk,

Good day,

Thank you for bringing this matter to our attention, i am trying to get hold of you on *** with failure.

Please contact me on *** so i can assist you further as i need a tracking number to investigate this natter.

My apologies for the inconviniance.

Regards.