KN
Kaylen N
1 reviews | Active since Feb 2026
11 Feb 2026, 17:15
Don't use RAM!
0 stars. They dont keep up to their word. They told me my package will be delivered before 5pm today, but has NOT been delievered yet!
Terrible and disappointing service. Terrible customer service from their whatsapp amd call line. Dont use RAM!
Helpful (0)
Replies (5)0
Replies (5)
Ram Hand To Hand Couriers's replyOfficial
11 Feb 2026, 17:24 Dear Kaylen
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
we will ensure this is delivered today
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
we will ensure this is delivered today
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
Ram Hand To Hand Couriers's reply11 Feb 2026, 17:24
Official
Dear Kaylen
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
we will ensure this is delivered today
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
we will ensure this is delivered today
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
KN
Kaylen N's updateReviewer Update
11 Feb 2026, 17:33Can you please tell the driver to contact me as soon as possible?
KN
Kaylen N's update11 Feb 2026, 17:33
Reviewer Update
Can you please tell the driver to contact me as soon as possible?
KN
Kaylen N's updateReviewer Update
11 Feb 2026, 17:56Its now almost 18:00 and the item has NOT BEEN DELIVERED. MORE LIES.
RAM SUCKS!
RAM SUCKS!
KN
Kaylen N's update11 Feb 2026, 17:56
Reviewer Update
Its now almost 18:00 and the item has NOT BEEN DELIVERED. MORE LIES.
RAM SUCKS!
RAM SUCKS!
KN
Kaylen N's updateReviewer Update
11 Feb 2026, 18:15Item was delivered today. Thank you!
KN
Kaylen N's update11 Feb 2026, 18:15
Reviewer Update
Item was delivered today. Thank you!
Ram Hand To Hand Couriers's replyOfficial
12 Feb 2026, 07:49It is a pleasure
Ram Hand To Hand Couriers's reply12 Feb 2026, 07:49
Official
It is a pleasure