MG
Mfundo G

1 reviews | Active since Jun 2025

17 Jun 2025, 13:38

Don't ever use this company for your parcels

Worse , garbage delivery service company,ny lense was supposed to be delivered Thursday,got a message that the driver couldn't make the delivery,2 hours later got a call from a ram consultant telling me the parcel was misrouted and will be delivered tues 17/06/25.. today it's Tuesday no parcel has been delivered or will be delivered it seems,just don't use this company, they are a showdow of former self

0
Replies (3)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply18 Jun 2025, 08:00
Official
Dear Mfundo Gcwabaza , 

 
 
 We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed. 
 Please accept our sincere apologies for the inconvenience and frustration this may have caused.

Your parcel will be dispatched today and we will ensure delivery takes place today 

 
 We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
 Once again we humbly apologize and appreciate your patience and understanding.
 
 Sincerely, 
 RAM Team. 
MG
Mfundo G's update18 Jun 2025, 18:29
Reviewer Update
No parcel was received, only received a "out for delivery message" in the morning not update ever since.... it's been a week now u not delivering my parcel 🤦
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply20 Jun 2025, 08:11
Official
Parcel has been delivered successfully