Don’t bother yourself. Useless!

By far the worst courier service I’ve ever dealt with!!! It’s bad enough that the delivery person **** by stating I was unavailable at the time of delivery when they didn’t even call. To make matters worse the customer service is useless because they provide conflicting information. I called this morning and the customer agent stated that she will inform the delivery guy to bring the parcels today. I just called 20 minutes ago and now I’m being told that they won’t be able to do that. What’s more infuriating is their lack of decency to call me and let me know about the changes. I checked the reviews and it seems like this is a constant issue. I don’t even understand how this place is still in business.