NS
Naomi S

1 reviews | Active since Oct 2010

07 Nov 2024, 11:36

Do Not Use RAM Couriers

Terrible service and captured an incorrect physical address and they are rude When it comes to answering calls

0
Replies (2)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply07 Nov 2024, 16:50
Official
Dear Naomi Setsabi


 
 
 We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
 Please accept our sincere apologies for the inconvenience and frustration this may have caused.
 
Please be advised your parcel was delivered successfully 

 We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
 Once again we humbly apologize and appreciate your patience and understanding.
 
 Sincerely, 
 RAM Team.
NS
Naomi S's update07 Nov 2024, 16:54
Reviewer Update
Thanks, received indeed