Do not deliver on time

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Cellc***0
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Why is it a srugle to get my parcel the driver phoned me after 14:00 h and said he wil see me at 15:00h its after 18:00 and no parcel i hade to call him after 16:00 and tell him im leaving for work
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Dear Sandra,
Your parcel is out for delivery today to 13 Pionier Weg Kleinfontein Rayton 1001.
***.
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CELLC***0
Your latest tracking is: Out for Delivery on Friday, 30 Jan 2026 07:32 AM

Delivery will be done on or before: Monday, 02 Feb 2026 05:00 PM

Documents required on delivery:
Proof of Identification (ID Book, Card, Passport),
Proof of Residence not older then 3 months
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Report delivery issue
Please provide the waybill number associated with your concern OR type the word MENU to return to the main menu.
CELLC***0
Please provide a brief description of the issue.
Why is it a srugle to get my parcel the driver phoned me after 14:00 h and said he wil see me at 15:00h its after 18:00 and no parcel i hade to call him after 16:00 and tell him im leaving for work
Thanks for reaching out! To best assist you with your delivery issue for waybill number CELLC***0 , please select an option below:
Thanks for reaching out! To best assist you with your delivery issue for waybill number CELLC***0 , please select an option below:
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Why is it a stugle to get my parcel the driver phoned me after 14:00 h and said he wil see me at 15:00h its after 18:00 and no parcel i hade to call him after 16:00 and tell him im leaving for work
Thank you for your patience. We will connect you with a Customer Care Agent, as soon as one becomes available.
Where is my parcel
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Thank you for reaching out to RAM Hand-to-Hand Couriers. I am glad I was able to help and will now be ending this chat. Please feel free to open a new chat from the main menu, should you need any further assistance.
Why is it a srugle to get my parcel the driver phoned me after 14:00 h and said he wil see me at 15:00h its after 18:00 and no parcel i hade to call him after 16:00 and tell him im leaving for work
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Report delivery issue
Please provide the waybill number associated with your concern OR type the word MENU to return to the main menu.
CELLC***0
Please provide a brief description of the issue.
Why is it a stugle to get my parcel the driver phoned me after 14:00 h and said he wil see me at 15:00h its after 18:00 and no parcel i hade to call him after 16:00 and tell him im leaving for work
Thanks for reaching out! To best assist you with your delivery issue for waybill number CELLC***0 , please select an option below:
Thanks for reaching out! To best assist you with your delivery issue for waybill number CELLC***0 , please select an option below:
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Why is it a stugle to get my parcel the driver phoned me after 14:00 h and said he wil see me at 15:00h its after 18:00 and no parcel i hade to call him after 16:00 and tell him im leaving for work
Thank you for your patience. We will connect you with a Customer Care Agent, as soon as one becomes available.
Thank you for your patience. We will connect you with a Customer Care Agent, as soon as one becomes available.
Where is my parcel
Thank you for your patience. We will connect you with a Customer Care Agent, as soon as one becomes available.
We are so sorry; this chat has reached its time limit, and the chat will now be closed. Please feel free to start a new chat from the main menu, should you need further assistance. To access the main menu, type MENU.
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Track my parcel
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CELLC***0
Your latest tracking is: Unsuccessful Delivery on Friday, 30 Jan 2026 03:48 PM

Delivery will be done on or before: Monday, 02 Feb 2026 05:00 PM

Documents required on delivery:
Proof of Identification (ID Book, Card, Passport),
Proof of Residence not older then 3 months