MD
Mandla D

1 reviews | Active since May 2017

20 Dec 2021, 12:35

Disturbing service from RAM couriers

What an appalling service from this company. I have no words. As for one I would never use them

0
Replies (6)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply20 Dec 2021, 14:03
Official
Hello Mandla.

We are sorry to hear that you feel this way about the service you have received from the delivery of your parcel.

Please provide to us the tracking number for your parcel so that we can be able to resolve your delivery inquiry.

Kind regards.
MD
Mandla D's update20 Dec 2021, 15:29
Reviewer Update
MOTD02-***0
MD
Mandla D's update20 Dec 2021, 16:58
Reviewer Update
I have been waiting for this parcel since Friday I had to cancel my plans because I cannot leave the province without it being delivered. Ram couriers is honestly unprofessional. It's almost 17h00 now and I will see the message again saying "Unable to deliver because there was nobody at home" which is a pure lie. This is unacceptable for such a big company.
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply20 Dec 2021, 17:17
Official
Has the delivery not arrived yet?

MD
Mandla D's update20 Dec 2021, 18:07
Reviewer Update
You can check in the RAM website with the waybill provided it looks like the parcel won't be delivered. I am actually done with RAM.
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply20 Dec 2021, 22:14
Official
WE have escalated the matter to the hub.'

We sincerely do apologise for the inconvenience caused thereof.