JK
Jay K

1 reviews | Active since Aug 2025

04 Aug 2025, 16:27

Dissatisfied service from ram hand to hand couriers

Iam very disappointment and dissatisfied with the courier company, they saw me coming out of my door and drove of with my package without trying to contact me they didn’t even come to the door they sat in their truck for literally less then one minute

0
Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply05 Aug 2025, 10:40
Official
Dear Jay ,
 
 
 We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed. 
 Please accept our sincere apologies for the inconvenience and frustration this may have caused.


Parcel is out for delivery today  and we will ensure to deliver . 

 We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
 Once again we humbly apologize and appreciate your patience and understanding.
 
 Sincerely, 
 RAM Team.