1 reviews | Active since Nov 2016

10 Mar 2021, 13:28

Dissapointing service from RAM couriers

I used their online service to book a pickup and delivery and paid for it. They were supposed to pick up the parcel on Monday, they then let me know that there was an technical error ( actually the tracker showed the driver went to the wrong town ) and they will pick it up the next day. The delivery I paid for was supposed to deliver the package by half past 10 on Wednesday at the latest. There where important documents in there which had a cut-off time. It is now 13:27 on Wednesday....no package.....

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Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply10 Mar 2021, 16:53
Official
Hi Armand.

We sincerely do apologise for the delayed delayed delivery of your parcel.

The branch manager was notified and he had the parcel delivered immediately.

Kind regards.