RM
Refilwe M

1 reviews | Active since Jan 2020

02 Dec 2025, 14:27

Disrespectful driver

I just received my delivery from RAM, unfortunately I didn’t get the vehicle registration but my parcel reference is CAZA*** maybe you will see which driver delivered my parcel. The driver was extremely rude. The only person who was friendly was the other guy who handed me my parcel. The guy who was driving didn’t even stop the car. I greeted them and he kept quiet, which I don’t care honestly. The other guy responded and handed me my parcel and asked for my name and surname. As this guy and I are talking, the car is not stationary, it’s moving. I further asked if I didn’t have to sign. The driver drove off. I will not tolerate such rude service from your driver. It’s not my first time receiving a package from RAM and with each delivery from RAM, I signed. I didn’t help him to look for that job so he won’t treat me like dirt.

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Replies (2)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply02 Dec 2025, 16:46
Official
Good day Refilwe 

We do humbly apologise for the experience received with the driver, we will deal with the driver internally and ensure this does not happen again as we do not tolerate such at Ram couriers 

Thank you 

Ram Team 
RM
Refilwe M's update02 Dec 2025, 18:37
Reviewer Update
Thank you so much for your prompt response. I appreciate it