BG
Braam G
1 reviews | Active since Aug 2022
24 Aug 2022, 11:44
Disrespectful and has no humanity
Half a star is too high rating
After my wallet begin ****** and workours not allowing me to fetch a temp ID and if I get the chance I'm told the system is offline... My package gets refused
So now I'm paying for a device I don't have....The person delivering is disrespectful and if you ask for a number to call and sort out the situation he refuses.
I've later the day got a package from courier guy... Is was maybe 30sec and I had my things and he was on his way
AVOID AT ALL COST!!!
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Replies (1)
Ram Hand To Hand Couriers's replyOfficial
29 Aug 2022, 11:18Good day Braam.
Thank you for contacting RAM HAND-TO-HAND Couriers.
I completely understand how frustrating this must be and sincerely apologize for the delayed delivery of your parcel and the inconvenience caused. I have checked under your details and found an order from FNB/DIGITAL PLANET. The tracking reflects that the parcel is currently in our queries department following the unsuccessful delivery.
Please note that we deliver according to the sender's instructions/requirements and unfortunately we as RAM cannot change the delivery process or details unless authorized and instructed by FNB/DIGITAL PLANET. Below are the required documents from the sender. Kindly confirm, do you have any of the required documents? If so, I can assist and arrange delivery.
POD Requirements:
Proof of Identification (ID Book, Card, Passport)
Proof of ID (Driver’s license is valid ID type)
Thank you for contacting RAM HAND-TO-HAND Couriers.
I completely understand how frustrating this must be and sincerely apologize for the delayed delivery of your parcel and the inconvenience caused. I have checked under your details and found an order from FNB/DIGITAL PLANET. The tracking reflects that the parcel is currently in our queries department following the unsuccessful delivery.
Please note that we deliver according to the sender's instructions/requirements and unfortunately we as RAM cannot change the delivery process or details unless authorized and instructed by FNB/DIGITAL PLANET. Below are the required documents from the sender. Kindly confirm, do you have any of the required documents? If so, I can assist and arrange delivery.
POD Requirements:
Proof of Identification (ID Book, Card, Passport)
Proof of ID (Driver’s license is valid ID type)
Ram Hand To Hand Couriers's reply29 Aug 2022, 11:18
Official
Good day Braam.
Thank you for contacting RAM HAND-TO-HAND Couriers.
I completely understand how frustrating this must be and sincerely apologize for the delayed delivery of your parcel and the inconvenience caused. I have checked under your details and found an order from FNB/DIGITAL PLANET. The tracking reflects that the parcel is currently in our queries department following the unsuccessful delivery.
Please note that we deliver according to the sender's instructions/requirements and unfortunately we as RAM cannot change the delivery process or details unless authorized and instructed by FNB/DIGITAL PLANET. Below are the required documents from the sender. Kindly confirm, do you have any of the required documents? If so, I can assist and arrange delivery.
POD Requirements:
Proof of Identification (ID Book, Card, Passport)
Proof of ID (Driver’s license is valid ID type)
Thank you for contacting RAM HAND-TO-HAND Couriers.
I completely understand how frustrating this must be and sincerely apologize for the delayed delivery of your parcel and the inconvenience caused. I have checked under your details and found an order from FNB/DIGITAL PLANET. The tracking reflects that the parcel is currently in our queries department following the unsuccessful delivery.
Please note that we deliver according to the sender's instructions/requirements and unfortunately we as RAM cannot change the delivery process or details unless authorized and instructed by FNB/DIGITAL PLANET. Below are the required documents from the sender. Kindly confirm, do you have any of the required documents? If so, I can assist and arrange delivery.
POD Requirements:
Proof of Identification (ID Book, Card, Passport)
Proof of ID (Driver’s license is valid ID type)