Dishonesty and lack of communication

i would like to raise a concern about one of your drivers. On Thursday afternoon, he called my work landline to collect a parcel, even though i had already left. i dont understand why he didnt use my cellphone number instead. when in returned the missed call on Friday around 8:00am he confirmed he was the courier. i asked him to fetch the parcel around 14;00pm as i was leaving at 14:30 he told me he was on his way to my workplace, but after an hour there was no response or update from him. i found this to be both dishonesty and undermining as the least he could have done was to tell me the truth and apologize for the inconvenience. i left the parcel with the cleaner who left work at 15:30 and handed it to the security guard who also left at 16:00 and did not know who to leave the parcel with as everybody had clocked off that time and ended up leaving it unattended, what if it had been lost.

i hope this is investigated to ensure better honesty, communication and professionalism going

Ms Nontobeko Mvelase

KwaZulu-Natal Office of the Premier

Ground Floor, Moses Mabhida Building, 300 Langalibalele Street | Private Bag x 9037, Pietermaritzburg

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