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Nonhlanhla N

1 reviews | Active since May 2024

07 Dec 2024, 14:59

Dishonest Courier Service.

They canceled delivery of my parcel because I'm supposedly not at home. Even though I am at home. I'm very curious as to know it was decided that I am not available.

0
Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply09 Dec 2024, 09:36
Official
Good day  Nonhlanhla 
 I hope this message finds you well.  We sincerely apologize for the delays you may have experienced with your recent order. Unfortunately, due to an unexpectedly high volume of parcels during this period, our delivery and processing times have been longer than usual. Please know that we are actively working to resolve the situation as quickly as possible. Our team is committed to ensuring that all parcels are processed and delivered promptly, and we truly appreciate your patience and understanding.  We will deliver the parcel as soon as possible.

We do humbly apologise for delay caused . 

Your parcel is out for delivery today we will deliver today 

Thank you 

Ram Management