Dishonest and non delivery

Was destined to receive my delivery today from Webafrica. Despite being at home they did not deliver. On the parcel tracker they stated that I wasnt at home and furthermore the contact wasnt available. This is total BS as I was never contacted, besides that I have to be contacted telephonically from my intercom system for which I also didnt receive any call and to top it all of I instructed security at the gate to be on the look-out.

Best of all I noted the above mentioned issue 5 minited after it was logged @ 16:33 whereafter I immediately phoned RAM who stated that I should phone the pretoria office which I did, only to find that they dont answer their phones. Phoned the H/O customer care number again whereafter the consultant stated that he will escalate it to Management who would have phoned me back and they never did. I had a lot of trouble with service as of late and will definately consider RAM as one of the worsed considering the fact that they are even dishonest.

This service will result in me cancelling my subscription with webafrica I will definately escalate this to their management.