PM
Pakamisa M

1 reviews | Active since Nov 2019

26 Oct 2021, 13:44

Dishonest

Ram couriers don't follow their own processes. They say they will call you to arrange delivery. They don't call and just show up and then In their feedback they put down a lie and say "Client not available we have arranged for delivery for tomorrow" when they didn't speak to me at all. frustrating and inconvinient.

0
Replies (3)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply26 Oct 2021, 13:55
Official
Good day.

Apologies for the delayed delivery in your parcel.

Please provide to us the tracking number for your parcel so that we can be able to assist you.

Kind regards.
PM
Pakamisa M's update26 Oct 2021, 17:43
Reviewer Update
Good day

after a few call backs to the call centre, the issue has been resolved the driver has returned with the parcel and I have received it. Thank you. Two ladies were able to assist me , their names Flora and Happy.
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply27 Oct 2021, 09:35
Official
We are happy to hear that your parcel was delivered to you successfully.

Apologies for inconveniences caused.