Disgusting service

RAM couriers is useless from sending texts before 8am advising parcel is out for delivery, yet delivery will only take place around 3pm???

Vodacom sent a pocket router via RAM and delivery was expected for 2 Sept 2021- driver called two streets away from delivery address as Vodacom aftersales had used 4th instead of 6th Street.

Delivery was then re-scheduled for 6 Sept 2021 - driver came around 3pm and did not want to accept lease agreement insisting on bank statement which I had advised does not have the delivery address???

I am still sitting here unable to work as I do not have proper network and no one is resolving the issue as I had initially advised Vodacom aftersales I do not have anything in the new address, but the lease agreement???? Of