MK
Mischele K
1 reviews | Active since Dec 2020
03 Dec 2020, 16:18
Disgusting Service
Extremely difficult to make contact with Ram. Their online tracking of waybill advises an "unsuccessful delivery at 20:48" on Day 1 and "unsuccessful delivery at 19:33" on Day 2, at a Business address!!. No attempt was made by RAM to contact us. Many hours and numerous attempts to contact their lines failed, emails requesting assistance go unanswered! Not sure about customer service as this is a department that Ram definitely do not understand
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Replies (1)
Ram Hand To Hand Couriers's replyOfficial
03 Dec 2020, 21:36Hi Mischele.
We would like to apologise for the delayed delivery of your parcel and the inconvenience caused in this regard.
Please provide to us the tracking number for your parcel so that we can arrange to have your parcel delivered to you as promised and within working hours.
Kind regards.
We would like to apologise for the delayed delivery of your parcel and the inconvenience caused in this regard.
Please provide to us the tracking number for your parcel so that we can arrange to have your parcel delivered to you as promised and within working hours.
Kind regards.
Ram Hand To Hand Couriers's reply03 Dec 2020, 21:36
Official
Hi Mischele.
We would like to apologise for the delayed delivery of your parcel and the inconvenience caused in this regard.
Please provide to us the tracking number for your parcel so that we can arrange to have your parcel delivered to you as promised and within working hours.
Kind regards.
We would like to apologise for the delayed delivery of your parcel and the inconvenience caused in this regard.
Please provide to us the tracking number for your parcel so that we can arrange to have your parcel delivered to you as promised and within working hours.
Kind regards.