1 reviews | Active since Aug 2024
Disgusting Service
I contacted Ram couriers to advise them I will be leaving my office at 14:00, I received a call from a driver asking where my office is , I then received a call at 14:20 advising me that their outside my office. I then received a survey , I selected the delivery needs to be before 10am. I did not receive my delivery. I sent a message on their whatsapp line, Chatted to a guy name Jacob. He said they are unable to assist as they have priority deliveries and I must just wait. This is a business phone ordered online and needed to be activated yesterday. Please advise who will be liable for the additional costs for the delay in deliveries as the phone suppose to be activated by now. Your service is absolutely disgusting and will not suggest you guys to anyone.
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Please be advised your parcel has been delivered successfully
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Please be advised your parcel has been delivered successfully
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.