Hellopeter
Share Your Experience
EJ
Emma J

1 reviews | Active since Apr 2022

20 Apr 2023, 15:36

DISGUSTING RUDE RAM DRIVER

What a horrible disgusting experience with your RAM delivery person. From hooting non stop outside my gate where my neighbors had to call me because he didn't call to advise he's outside like the other delivery guy normally does. Then threatening me znd revving the RAM vehicle and pulling up my driveway as if he was going to bump me almost bumping MY gate. Then when I tell the rude disrespectful driver to just give me my parcel he again revs the vehicle and drives away with my parcel. I'm not sure where RAM hires their staff from but this person shouldn't be so disrespectful and threatening because he's representative of a company. I called the RAM customer service number and still no call from them regarding their drivers bad behavior or when I'm receiving my parcel I paid for!

0
Replies (3)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply20 Apr 2023, 15:59
Official
Good Day Emma,  We sincerely apologize for any inconvenience caused. Please can you supply me with you tracking number so that we are able to assist you.
EJ
Emma J's update21 Apr 2023, 06:39
Reviewer Update
I have 2 deliveries I'm expecting, but I'm assuming it's the Mr Price one that the driver had yesterday and the tracking number is OF*******. Yesterday a lady from RAM called me asking if the driver returned to deliver my parcel, which he did not. She advised that when she calls him, he is not answering the phone. So clearly he has no respect for customers and colleagues of RAM. Again I say it, his disgusting threatening behavior is unacceptable and I definitely don't want this person delivering my parcel or anywhere near my property again. He is aggressive and rude with no self control. When I checked the tracking of my parcel it states recipient could not be reached, which is a lie because I've explained what has happened!
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply21 Apr 2023, 07:42
Official
Good Morning,

We will communicate with our couriers to make sure that such behavior is not repeated.  The parcel is going to be delivered today and we will ensure that you receive successfully.