JM
Jin M

1 reviews | Active since Jun 2013

27 May 2025, 11:49

Disgusting Driver Behavior

Today, I watched on my camera feed; a RAM driver purposely swerve from the left hand lane to the right hand side to hit my dog that ran out from my gate.

I was not home and my poor mother had to deal with this.

The drive did not stop afterwards, showing all indication that this was intentional.

0
Replies (2)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply28 May 2025, 08:05
Official
Dear Jin Mai

We apologize for the unacceptable behaviour of our driver and the subpar service you have received. We take these incidents seriously and are taking the immediate action to address them.
We will investigate the driver. 

Please may you provide us with the camera feed so I can send it to the operations manager to hold the driver accountable for his actions. Please provide us with the address of the incident as well so we can track which driver was in the area at the time. 
*** is the email you can send it to. 
 
 We value your business and appreciate your feedback. We will do everything possible to ensure that our service meets your expectations moving forward.
 Thank you for bringing this to our attention.
 
 Sincerely,
 RAM Team. 

Best regards,

JM
Jin M's update28 May 2025, 08:38
Reviewer Update
Thank you for reaching out.

I have sent details to the e-mail you provided.