KH
Kaela H

1 reviews | Active since Dec 2021

01 Dec 2021, 14:46

Disgusting Customer service and unreliable

Horrible services. Told I was getting my delivery on Monday and waited all day for it. Then promised for Wednesday but now apparently there is an ‘error’. Never mind that my calls were ended multiple times. The amount of times I’ve been told that I’ll get called back is ridiculous. From both the JHB branch & DBN branch. I highly recommend not using this company.

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Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply01 Dec 2021, 17:01
Official
Good day Kaela.

We do apologise for the delayed delivery of your parcel and the inconvenience caused thereof.

We have escalated the matter to the hub and they have made arrangements to prioritize the delivery for tomorrow.

Kind regards