DISGUSTING

THE worst experience of my entire life! They've 'lost' my order which happened this Tuesday, the 7th of April 2026, where the driver spent over half an hour searching his vehicle inside and out numerous times, to calling control at least 3 to 4 times and no sign of my order. It disappeared into thin air. I have this on video by the way. Let me add that RAM has had my order since Thursday the 3rd of April 3026 at their Pretoria warehouse! Since Tuesday, when delivery was scheduled to take place after the Easter weekend, RAM has gaslit both me and Bash saying they've located my order and it will be delivered soonest. A call I placed to RAM this morning and spent 15 minutes waiting for a resolution, I was told that control confirmed it would be delivered today with the second consignment going out. All lies. I asked the operator if this was a lie to which I was told that should I want, I could request receipts as calls are recorded. Who has time for this nonsense? Needless to say, I've requested 3 call backs from RAM and have received none. Neither has my order status been updated, online or via Whatsapp. Just crickets. It's beyond shocking that this kind of business continues to operate. This coming week better have a quick resolution as I've run out of patience. I'm out of money and the item I spent it on! My patience well has run dry and I'm totally about to lose my ####. This is NOT acceptable in any way, shape or form. Disgusted. Worst courier company hands down.