Disgusted by RAM, they are making us fools!!!!!!!!!

RAM sent me an sms advising on thursday the 26th that they have received my package and will advise when it is out for delivery which should have been the next day the 27th March 2020 and when i called they said delivery will be pushed for monday the 30th March as they had less drivers, i call again monday they tell me that my RAIN simcard is not an essential package which the lady said she doesnt understand why but she will send an email to Operations for the delivery to be made for the next day which the next day 31st March parcel still shows in hub and i call them again was on the line for 20 min and lady says she will send an email to operations for delivery to be pushed for the next day and she confirmed my address. Guess what its the 1st April 2020 my parcel is still in the hub i call RAM again and they say my parcel wont be delivered as its a non essential i then explain again its a RAIN simcard and she makes me hold for 20 min to ask operations and advises that they didnt delivery because its a business address which is not and i advised her that its a home address and she then said wait for it ...... she will send an email to operations for my parcel to be delivered the next day.

I honestly do not know why RAIN uses such a useless company i meant to think RAIN says delivery is within 3-5 working days and i am now on day 10 without my package, i am working from home and i need my data sim-card to be delivered as i have paid for it. I now have to waste my time chasing RAM to delivery its as if i owe them something and they could not care any less of what people are saying or of any complaints. They do not reply to their live chat and also cut calls when you talk to them. I would never ever recommend RAM to anyone if it was Fedex or DHL im sure i would have received my package by now, i am so angry and disgusted at their service they are taking advantage of us.

****** agents!!!!!!!!