SM
Sma M

1 reviews | Active since Jan 2015

31 May 2021, 13:42

DISGUSTED

DISGUSTED AT THE SERVICE I HAVE RECIEVED FROM THIS COMPANY THE CALL CENTER IS RUDE AND NOT HELPFUL THE DRIVER RETURNED WITH MY PACKAGE WITHOUT EVEN MAKING CONTACT WITH ME I AM SO FRUSTRATED

0
Replies (4)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply31 May 2021, 13:45
Official
Hi Sma.

We sincerely do apologise for the experience you have had and the inconvenience caused in this regard.

As a private reply, please provide to us the tracking number for your parcel so that we can arrange to have your parcel delivered to you at the soonest possible time.

Kind regards.
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply31 May 2021, 14:33
Official
A company name and street number was not provided.

We are still finding out if the courier is still around to re-attempt the delivery today still as the information has been given.

You will be advised shortly.
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply31 May 2021, 17:37
Official
It shows that the Teamleader has arranged with you to have the parcel redelivered tomorrow at your home address.

They are changing your delivery address during the night.
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply01 Jun 2021, 12:53
Official
Apologies for that experience.

We will let him know to respond to your inquiry at the soonest.