CC
Cindy C
1 reviews | Active since Oct 2013
12 Mar 2021, 14:30
DISGUSTED
My parcel was out for delivery today, they had the incorrect contact number for me, I phone the customer service to update my contact number the lady then updated my address by just adding the suburb it's still in the same area and nothing changed. Now all of a sudden my parcel is on the incorrect route. Why not confirm addresses and contact details before you load the parcel in the courier.
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Replies (1)
Ram Hand To Hand Couriers's replyOfficial
12 Mar 2021, 16:31Good day Cindy.
We sincerely do apologise for the delayed delivery of your parcel and the inconvenience caused in thereof.
As a private reply, please provide to us the tracking number for your parcel so that we can have a look into the matter and have your parcel delivered to you at the soonest possible time.
Kind regards.
We sincerely do apologise for the delayed delivery of your parcel and the inconvenience caused in thereof.
As a private reply, please provide to us the tracking number for your parcel so that we can have a look into the matter and have your parcel delivered to you at the soonest possible time.
Kind regards.
Ram Hand To Hand Couriers's reply12 Mar 2021, 16:31
Official
Good day Cindy.
We sincerely do apologise for the delayed delivery of your parcel and the inconvenience caused in thereof.
As a private reply, please provide to us the tracking number for your parcel so that we can have a look into the matter and have your parcel delivered to you at the soonest possible time.
Kind regards.
We sincerely do apologise for the delayed delivery of your parcel and the inconvenience caused in thereof.
As a private reply, please provide to us the tracking number for your parcel so that we can have a look into the matter and have your parcel delivered to you at the soonest possible time.
Kind regards.