AC
Adderley C

1 reviews | Active since Jan 2018

05 Dec 2024, 12:28

Disappointing service . lies from RAM Courier about deliveries.

disappointing service, delivery was not made within they stipulated times then an update was done as I was not available . there is no proper contact number to speak to anyone to assist , and the whatsapp line does not help at all . (automated)

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Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply05 Dec 2024, 14:44
Official
Good day Adderley 

 
I hope this message finds you well.  We sincerely apologize for the delays you may have experienced with your recent order. Unfortunately, due to an unexpectedly high volume of parcels during this period, our delivery and processing times have been longer than usual.
 
Please know that we are actively working to resolve the situation as quickly as possible. Our team is committed to ensuring that all parcels are processed and delivered promptly, and we truly appreciate your patience and understanding.  We will deliver the parcel as soon as possible.

We do humbly apologise for delay caused . 

We will dispatch your parcel as soon as possible . 

Thank you 
Ram Management