Disappointed Client

I have changed my delivery address two times with the call center agents (the second agent i spoke to did not even update the system ) .

The driver called me today to deliver at the incorrect address.I tried explain to him the situation and informed him that my correct address is only a few minutes away from that incorrect address ,he informed me I would be contacted to rectify this but nothing.

I have called the call center for assistance had to hold for a long time before I could speak to an agent Finally when my call was attended to the last agent I spoke to asked me to hold for more then 10minutes only to hang up the call!

For crying out loud it is only a sim card that needs to be delivered and I really need it as we working from home!