1 reviews | Active since Jun 2017
Disappointed
<p>I called RAM couriers 3 times today to ask about the whereabouts of my parcel. They all informed me that I will receive my parcel today but none of them was willing to give me a ETD. </p> <p>I am sitting at the address I gave for the parcel(work address) and I'm waiting, looking at the gate the whole day and no one came. I kept checking the tracker every half an hour. It is now 6PM and I went to check the status of my parcel again and it was updated to: "17:57 RAMMobile NonDelivery - ."</p> <p> I asked RAM to tell the driver to phone me. The least he/she could do was give me a phone call!!</p> <p> </p> <p>Now I have to drive home at night. Thanks DHL and RAM... so much for express.</p> <p> </p> <p>RW ********** 7</p>
Well now I'm just upset. No one tried to call me, no one was at my gate. And the tracker says:
19:42 UNSUCCESSFULL DELIVERY IN Klerksdorp - Unavailable Home - Contact Not Available.
21:13 Outgoing Call - Follow up Non-delivery - CLIENT NOT AVAILABLE WILL DELIVER ON THE ##/##/####.
Well now I'm just upset. No one tried to call me, no one was at my gate. And the tracker says:
19:42 UNSUCCESSFULL DELIVERY IN Klerksdorp - Unavailable Home - Contact Not Available.
21:13 Outgoing Call - Follow up Non-delivery - CLIENT NOT AVAILABLE WILL DELIVER ON THE ##/##/####.
Good day,
Thank you for bringing this matter to my attention, please could you supply me with your tracking reference number so that I may investigate this and have this resolved.
I do apologize for the inconvenience that has been caused due to the none delivery.
Regards
Aldo Liebenberg
Customer Complaints Officer
Good day,
Thank you for bringing this matter to my attention, please could you supply me with your tracking reference number so that I may investigate this and have this resolved.
I do apologize for the inconvenience that has been caused due to the none delivery.
Regards
Aldo Liebenberg
Customer Complaints Officer