Delivery Was Unsuccessful

I would like to voice my dissatisfaction with RAM delivery services. I had ordered from a package from BASH and was told i should receive it today. Only to find out that my package was never delivered to me. I was not called or notified but the delivery failed somehow?! RAMMobile NonDelivery. Absolute garbage of a service. I was in contact with customer service agent Raheed and he told me i would be called. Please help: OF******* cell: ***