1 reviews | Active since Feb 2017
Delivery Service Was Despicable
<p>I was happy with my delivery time, but requested that the driver lets me know 10-20min before arival so that i could make sure i was on site, as i had meetings on the delivery day.</p> <p> </p> <p>10:30 i recieved a missed call and cancelled my meeting with an auditer so that i could be on site.</p> <p> </p> <p>at 12:54 the driver called and asked assistance as he was in the street and could not find the address. i directed him and he understood where the delivery should take place.</p> <p> </p> <p>I called back and asked if he was at 13:05.</p> <p> </p> <p>I was informed that he stopped for food first and that be would be there when he is done.</p> <p> </p> <p>Driver arived at 13:25. He did not even get out of his vehicle.</p> <p> </p> <p>The driver had a passanger that was eating on delivery parcells, from a lunchbox and not from a baught item.</p> <p> </p> <p>Identification was okayd the morning before the delivery, yet the driver refused to give me the p****l.</p> <p> </p> <p>I did recieve my parcel, and i am okay with the delivery time.</p> <p> </p> <p>the manner of delivery and unfriendlyness is inexcusable and i would never recomend or use Ram again.</p>
Good day,
Thank you for bring your complaint on Hello Peter to RAM's attention,
Please could you supply me with your tracking reference number so that I may this dealt with.
We at Ram strive for superior customer service and this type of behavior will not be tolerated.
Regards
Good day,
Thank you for bring your complaint on Hello Peter to RAM's attention,
Please could you supply me with your tracking reference number so that I may this dealt with.
We at Ram strive for superior customer service and this type of behavior will not be tolerated.
Regards
